Shipping Time

 

Orders are processed within 1-2 business days.

Delivery time varies based on location, typically ranging between 5-14 business days

Shipping Charges

 

Shipping charges are calculated at checkout based on the weight and destination of the order.

Free shipping on orders over INR 500

Tracking

 

Once your order is shipped, you will receive a confirmation email with tracking details.

Track your order through our website or the carrier’s website

  1. P.O. Boxes: We do not ship to P.O. Box addresses. Please provide a physical address for delivery.

  2. Restricted Locations: Delivery to certain remote or rural areas may not be possible. We will contact you if there are any issues with shipping to your location.

  3. Weather Delays: Shipping times may be affected by severe weather conditions or natural disasters. Aurora Care is not responsible for delays caused by such events.

  4. Carrier Delays: While we strive to ensure timely delivery, we are not responsible for delays caused by the shipping carrier.

  5. Incorrect Address: Please ensure that the shipping address provided is accurate. Aurora Care is not responsible for orders delivered to an incorrect address provided by the customer.

  6. Lost or Stolen Packages: Aurora is not responsible for lost or stolen packages that have been confirmed as delivered by the carrier. Please contact the carrier directly for such issues